Frequently asked
questions
General questions
Can my company use Noa?
Does your company sell things? Do you have suppliers? Do you file taxes annually? Then Noa can work with your company!
Why should I switch to cloud-based accounting?
Find out about the advantages of cloud-based accounting by clicking here !
Will I sign a contract with Demers Beaulne (Noa) or QBO?
A service agreement will be drawn up and signed by both parties. Our service agreement can be terminated at any time with 30 days’ notice.
Will the software evolve along with my company?
Of course! Our systems are scalable and can easily be adapted to any changes or growth that your company may experience.
Why work with a team of experts in addition to the tool?
Learn all about the advantages of working with a team of experts in addition to the tool by clicking here !
How long will it take to convert my data so it can be used with Noa?
Converting your data can take anywhere from two days to two weeks. It depends on how complicated the migration is, which depends on the type of data and systems as well as your training needs. We’ll calculate the time needed in advance. During the migration, we’ll provide continuous monitoring.
What services are included with Noa?
- Automated bookkeeping using cutting-edge technology
- Payroll management
- Inventory management
- Customized reports
- Training and support for cloud-based accounting
- Generation of GST/HST reports
- Generation of financial reports and annual tax returns
- Analysis and optimization of your accounting and administrative processes
- An IT platform that’s tailored to your processes and needs
- Advice and support from experts in different areas
Will I have a dedicated contact person?
Yes. When we first get in touch, we’ll choose the right person for your company, based on your needs, industry, etc.
I already have a QBO plan. Can I keep it, or do I need to get a new one?
We can keep your database. Our experts will use it as a starting point to optimize your accounting and give you advice. Your data will remain intact.
Will I need to change accounting systems?
A brief analysis and discussion with our team will help us determine if changing your accounting system would be an advantage for you.
Technical questions
Is my data safe with Noa’s cloud-based accounting services?
Absolutely! We keep your data secure by storing it on several servers. The confidentiality of the data is ensured by the highest standards (link to Intuit’s privacy policy). This means there’s no risk of data loss.
Is there a limit on the number of users I can have?
Nope! Noa licenses are valid for an unlimited number of users.
If I decide to switch to Noa, what happens to my current data?
We will work with you to plan the best way to transfer your data. We’ll offer a number of different options and will advise you based on your company’s needs.
Are there different user profiles?
Yes! You can give each user different permissions based on their job and the information they need access to. Whether it’s read-only access or data entry, our experts will help you design a permissions management strategy that’s right for your company and your privacy constraints.
Will I need to update the accounting system?
No. Users don’t need to update the cloud-based accounting system. The system is updated automatically in real time. You don’t have to lift a finger.
How do I migrate my accounting data?
We offer several data migration solutions: either a complete migration or a partial migration of your data. Our experts will recommend the best solution for you based on your business goals.
What happens if I cancel my subscription (data, invoices, etc.)?
We will export all of your documents and reports so that you can recover all of your data and be compliant with regulations.
Billing
How much should I budget for this service?
The cost for each company is different, because it depends on your accounting actions and your specific needs (payroll management, inventory tracking, paying suppliers, etc.). It also depends on how involved our team is: how much work we’ll be doing for you, the number of transactions to be processed, etc.
When you meet with a Noa expert for the first time, we’ll analyze your needs and calculate the price accordingly. Our rates vary depending on how involved our team is, how much work we’ll be doing for you, and the number of transactions to be processed.
